Ticket Hall

Xel-Ha Park Admission Tickets

4.41,083 reviewsAttraction tickets

  • 6–8 hours
  • Free cancellation up to 24h before
  • 2 languages
  • Instant confirmation

Highlights

We have two options: Xel-Há Light (no food only soft drinks included) Xel-Há All-Inclusive (Food, soft drinks and open bar included) Xelha is considered one of the world’s greatest natural parks, it will give you one of the best experiences while you are visiting the Riviera Maya. Your ticket will allow to all your family to discover more than 50 inland and aquatic activities, for sure you will have an unforgettable time. Practice snorkeling and see hundreds of colorful fish and marine life in one of the most important natural wonders in México. Enjoy plenty of water activities. Contemplate a magnificent view of the lighthouse at 40 meters high and descends from one of its 4 slides. Connect your senses with flora and fauna, see lagoons, caves. Take a guided tour as Treasures of the bay, Mayab traditions, secrets of the jungle, meeting the manatee and flying your kite. Celebrate your birthday! Please note that snacks are not available for purchase, but you can up-grade your ticket.

Inclusions

What's included

  • Restrooms, changing rooms and showers
  • Lounge chairs, hammocks and rest areas
  • Access to Children's Playground
  • The Light option includes unlimited ice, soft drinks and mineral water at our refreshing stations
  • Guided tours at no cost
  • Use of lockers and a towel
  • Unlimited snorkeling with equipment included as mask, fins and life jacket.
  • Life jackets, inner tubes and bicycles in designated areas
  • The All-Inclusive option includes breakfast, buffet lunch and domestic open bar.

What's not

  • Souvenir photos (available to purchase)
  • Hotel pickup and drop-off
  • Photos
  • The Light option does not include food and alcoholic beverages. Up-grade available at the park.
  • Other activities you can do at the park, like Adrenalina, Seatrek, Discovery and Spa, at cost extra.

Itinerary

  1. Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture. New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle. Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.

    Admission included

Cancellation

Free cancellation up to 24 hours before the experience starts, for a full refund.

Reviews

4.4

  • 5725
  • 4168
  • 373
  • 252
  • 155

Ratings come from 1,073 reviews collected by our booking partner. They are travellers' own words, in the order they were written — never reordered to flatter the experience.

Showing reviews written in English.

  • 5Super nice experience

    One of the best experience in Cancun, we enjoyed the activities in the river, bike, animals and the food. (delicious and authentic Mexican). I will back again!

    K3289FZpatriciamvia Tripadvisor

  • 2Not what it was

    We have been here a good few times and always loved it mainly because of the huge lagoon and amazing snorkelling available. After this most recent visit I just dont think we will ever go back .. actually felt quite sad when we left. The lagoon has gone from paradise to feeling like you are swimming through excrement .. not sure what it was but it looked like sh!t everywhere, the volume and range of fish has also dramatically reduced since we were there 3 years ago. The queues for everything .. food, cliff diving, zip lines were also a lot bigger, lack of queues had previously been a massive positive. Overall I just think the place is being ruined by overuse and corporate greed, this isn`t just a seasonal thing or a one off bad experience as I`ve spoken to others who have seen the decline over time This was a magical place ... and could be again but unfortunately now its just an expensive very average day out

    Safari28661763044via Tripadvisor

  • 2Not worth the money.

    I was very disappointed with this purchase. I spent 560.00 dollars for the all inclusive admission for 4 people. The snorkeling was atrocious. I wouldn't waste any time out there unless you go over by the sting rays. You snorkel outside of the enclosed area, but you can see the rays and some very large fish. The water is very murky everywhere else and you only see random fish every now and then. The jump platforms are fun. The lighthouse slide was underwhelming as were the ziplines. Way too many people on the lazy river, but the scenery was impressive and peaceful. Breakfast was pretty bad, but lunch was very good. You can eat and drink as much as you want so get your money's worth. The cenotes are average as was the secret cave. I wouldn't recommend going here unless you have younger children that haven't seen or done these things elsewhere. I would say to save the money and pay for a snorkel excursion or even a learn to scuba diving excursion. My 3 teenage children loved that way more. You take a short class...learn in the pool then go on a real dive about 40 feet down and see great stuff....47 minutes for us. Dan at the Riu Yucatan is advanced certified and we had him as our teacher and guide. If you are a strong swimmer and comfortable in the water, it was way worth the money. Overall...skip this unless your kids are younger.

    943waynenvia Tripadvisor

  • 5Exciting adventurous day out in Mexico!

    The whole day and experience was our best family day in Mexico! It is such a well designed and exciting, adventurous day out! We started with a bike ride through the trees to the start of the lazy river, which was such an exciting start, drifting Under the canopy of the mangroves and popping out in to the open river, finding a cliff to jump off and then swim/float on down to the fabulous zip lines in to the water. That was just the morning! Around every corner there was something new to do and challenge ourselves. The park was clean, safe, well landscaped and super exciting for our children (8,10,13&15yrs old) and for us as adults! We would highly recommend it to any families with adventurous kids.

    clareaisaacvia Tripadvisor

  • 5Amazing park

    Xelha offers a great experience for everyone. From kids to adults there is something to do. I love the combination of nature and adrenaline. Love it and will come back

    julianbE420CEvia Tripadvisor

  • 5XEL HA! Do not miss this fantastic waterpark on your trip to Tulum Mexico!

    I highly recommend visiting this absolutely stupendous waterpark on any trip to Tulum Mexico. We have been to many water parks in the United States and are none that compare with the excellence of this waterpark. It is a beautiful venue, and there are many activities included in the price of . One of the best things about it is the inclusion of the price for food and drinks, including alcohol all day long. This was our favorite activity on our trip to Tulum Mexico. Every single thing about it was stupendous, and we loved it! Highly recommended!

    patr905via Tripadvisor

Know before you go

Pickup
Everyone meets at the starting point; there is no pickup.
Ticket type
Mobile or paper ticket accepted
Operated by
Grupo Xcaret
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Public transportation options are available nearby
  • Infants are required to sit on an adult’s lap
  • Suitable for all physical fitness levels
  • Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
  • Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
  • It is recommended that you wear a swimsuit, water shoes comfortable clothes

How it compares in Cancun

  • Its from-price is 48% below the median of the 31 attraction tickets we list in Cancun.
  • Its length is typical for the group.
  • By number of reviews it ranks 2 of 31.
  • The operator lists free cancellation on it.

About Cancun

Cancun pairs a long ribbon of white-sand beaches and turquoise Caribbean water with Maya ruins, cenotes and islands all within easy reach.

The Hotel Zone curves along a narrow strip of land between the Caribbean and the Nichupté Lagoon, lined with resorts and beaches such as Playa Delfines, where the sand is powder-soft and the sea glows in every shade of blue. Downtown Cancun, on the mainland, is where locals eat and shop, with taquerías and evening stalls around Parque de las Palapas.

Top-ranked sights in Cancun: Chichen Itza, Tulum Archeological Site, Isla Mujeres.

See all 3612 experiences in Cancun

Special offers in Cancun

Was/now prices come from the operator, never from us.

Similar experiences

Hop-on hop-off in Cancun

1 / 6

Three steps to add it

Plan with AIYour trip, day by day