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Private All Access 9/11 Ground Zero: Tour, Museum & Observatory

4.979 reviewsNational September 11 Memorial & Museum

  • 3 hours
  • Skip the line
  • Free cancellation up to 24h before
  • Guided in English

Highlights

This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell. You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your private guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath. Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower. In the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.

Inclusions

What's included

  • Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
  • Self-guided tour of the lobby of Freedom Tower with the film “Voices”
  • Visit to the meaningful sites of Ground Zero
  • Moment of reflection at the “Reflecting Absence” fountains
  • A private guide who shares stories about their personal connection to 9/11
  • Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits

What's not

  • Gratuities

Itinerary

  1. The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.

    15 min

  2. Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.

    30 min

  3. Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.

    30 minAdmission included

  4. Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.

    1 hAdmission included

Cancellation

Free cancellation up to 24 hours before the experience starts, for a full refund.

Reviews

4.9

  • 574
  • 45
  • 30
  • 20
  • 10

Ratings come from 79 reviews collected by our booking partner. They are travellers' own words, in the order they were written — never reordered to flatter the experience.

Know before you go

Meeting point
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.
Pickup
Everyone meets at the starting point; there is no pickup.
Ticket type
Mobile or paper ticket accepted
Operated by
ExperienceFirst
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • A moderate amount of walking is involved. Please wear comfortable shoes

How it compares in New York City

  • Its from-price is 512% above the median of the 81 attraction tickets we list in New York City.
  • It is longer than most of them.
  • By number of reviews it ranks 40 of 81.
  • The operator lists free cancellation on it.

About New York City

New York City packs skyscrapers, famous museums, Broadway theatres and dozens of distinct neighbourhoods into five boroughs that hum day and night.

Manhattan is the classic first stop. Times Square glows above the theatre district, Central Park stretches for blocks between the Upper East and Upper West Sides, and the Empire State Building, the Chrysler Building and Rockefeller Center define the midtown skyline. Downtown, the 9/11 Memorial, Wall Street and the Brooklyn Bridge sit close together, and boats run out past the Statue of Liberty to Ellis Island.

Top-ranked sights in New York City: Statue of Liberty, Central Park, National September 11 Memorial & Museum.

See all 2673 experiences in New York City

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Was/now prices come from the operator, never from us.

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