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9/11 Memorial Tour with Optional Museum and One World Access

5.01,049 reviewsNational September 11 Memorial & Museum

  • 2–5 hours
  • Free cancellation up to 24h before
  • Guided in English
  • Instant confirmation

Highlights

Explore Ground Zero and the 9/11 Memorial on a powerful guided tour that brings history to life. Hear firsthand stories of resilience and heroism. Walk past St. Paul’s Chapel, visit the FDNY 10 House, see the Survivor Tree, and stand by the 9/11 Memorial Pools where the Twin Towers once stood with a professional friendly local NYC tour guide. Optional access to the 9/11 Museum and One World Observatory included—explore powerful exhibits and take in breathtaking views from the top of One World Trade Center.

Inclusions

What's included

  • One World Observatory Access (if option is selected)
  • Stories of Heroism & Resilience
  • Expert NYC Tour Guide
  • 9/11 Museum Access (if option selected)
  • Ground Zero & 9/11 Memorial Guided Tour

What's not

  • Gratuities
  • Tour Guide inside the Museum or Observatory

Itinerary

  1. Your tour begins at the corner of Warren Street and Broadway, near City Hall Subway Station (R & W lines). Your guide will introduce the history of the area and set the stage for your journey through Ground Zero.

    Passes by

  2. See the historic St. Paul’s Chapel, which served as a refuge for first responders after 9/11. Your guide will explain its vital role in the aftermath and how it became a place of healing and support.

    10 min

  3. Visit FDNY 10 House, home to the firefighters who were among the first to respond to the attacks. See the 9/11 Memorial Wall, honoring the fallen firefighters who sacrificed their lives.

    5 min

  4. See the striking design of the Oculus, a transportation hub and shopping center that symbolizes rebirth of the World Trade Center. Learn how it was built to replace the destroyed PATH station and its deeper significance in the city's recovery.

    10 min

  5. See and stand beneath One World Trade Center (Freedom Tower) and hear about its construction, design, and symbolism as the tallest building in the Western Hemisphere.

    5 min

  6. Pay tribute at the twin reflecting pools, located in the footprints of the Twin Towers. Your guide will share the history of the memorial, its design, and the significance of the inscribed names.

    15 minAdmission included

  7. See the Survivor Tree, a Callery pear tree that withstood the destruction of 9/11 and became a symbol of resilience. Your guide will explain its miraculous survival and journey back to Ground Zero.

    5 min

  8. Travelers who select the Tour + Museum or Full Access options, will continue the experience with seamless access to 9/11 Museum on a self-guided tour. Explore exhibits featuring artifacts, personal stories, and multimedia presentations that offer a deeper understanding of the day’s events and its aftermath.

    1.5 hAdmission included

  9. Travelers who have chosen the Tour + One World Observatory or Full Access options, will enjoy a seamless access to the observation deck located on top of the tallest building in the Western Hemisphere.

    1.5 hAdmission included

Cancellation

Free cancellation up to 24 hours before the experience starts, for a full refund.

Reviews

5.0

  • 5948
  • 414
  • 32
  • 20
  • 12

Ratings come from 966 reviews collected by our booking partner. They are travellers' own words, in the order they were written — never reordered to flatter the experience.

Know before you go

Meeting point
Meet the Tour Guide by City Hall Subway Station. At the intersection of Broadway and Warren Street.
Pickup
Everyone meets at the starting point; there is no pickup.
Ticket type
Mobile or paper ticket accepted
Group size
Up to 22 travellers
Operated by
Experience NYC™
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels

How it compares in New York City

  • Its from-price is 69% below the median of the 2673 experiences we list in New York City.
  • It is longer than most of them.
  • By number of reviews it ranks 65 of 2673.
  • The operator lists free cancellation on it.

About New York City

New York City packs skyscrapers, famous museums, Broadway theatres and dozens of distinct neighbourhoods into five boroughs that hum day and night.

Manhattan is the classic first stop. Times Square glows above the theatre district, Central Park stretches for blocks between the Upper East and Upper West Sides, and the Empire State Building, the Chrysler Building and Rockefeller Center define the midtown skyline. Downtown, the 9/11 Memorial, Wall Street and the Brooklyn Bridge sit close together, and boats run out past the Statue of Liberty to Ellis Island.

Top-ranked sights in New York City: Statue of Liberty, Central Park, National September 11 Memorial & Museum.

See all 2673 experiences in New York City

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