Montego Bay Airport Transfer

Highlights

Inclusions

Cancellation

Free cancellation up to 24 hours before the experience starts, for a full refund.

Reviews

Ratings come from 227 reviews collected by our booking partner. They are travellers' own words, in the order they were written — never reordered to flatter the experience.

Showing reviews written in English.

• 1We waited over an hour at...

  We waited over an hour at the airport for our ride. We were told he would be back in ten minutes and that turned into an hour. They finally just found another driver. The new driver was great.

  Lynette_SJune 2026via Viator

• 1Unreliable; ghosted on arrival

  Initially had clear emailed communication confirming details and two car seats for our small children. On arrival, company did not have us on list. Had to wait for a new driver, no car seats, no A/C or water as advertised. Emailed asking for confirmation on return from hotel to airport and no response. Do not recommend if you want reliable transportation.

  Kdsoccer11May 2026via Tripadvisor

• 1Avoid JACONNECTTOURS – No-show and tried to overcharge!

  I had a terrible experience with JACONNECTTOURS. The driver failed to show up at the airport as scheduled. After spending time searching for them and asking around, we eventually found a lady who was able to reach the driver by phone. To my shock, instead of apologizing for being absent, the driver from JACONNECTTOURS demanded more money. He claimed that the rate charged by TripAdvisor was incorrect and refused to honor the booking unless I paid extra. It was incredibly unprofessional to hide behind a phone and ask for more cash after failing to even meet us at the arrivals hall. Had he shown up to speak with me in person, I might have at least listened, but this felt like a complete shakedown. I immediately canceled the booking and requested a full refund. I ended up taking an Uber instead, which was actually cheaper—and the service was so good I was happy to leave a generous tip. TripAdvisor, you should seriously consider removing JACONNECTTOURS from your platform. They are unreliable and predatory. Save yourself the headache and just book an Uber or a different reputable service.

  933kehindeaApril 2026via Tripadvisor

• 5A time

  Very friendly, great experience.Helps you get to learn the lingo in , we're places are at. Loved it.

  Joanna_HApril 2026via Viator

• 5BEST GO BOOK!!!! ⭐️⭐️⭐️⭐️⭐️

  Had the best experience! The team was fast, responsive, and incredibly helpful. I was facing my own personal small issue during checkout, and the driver and staff were very patient, polite, and accommodating. Bentley was especially kind and truly the best. Overall, excellent service—10/10. Highly recommend booking with them!

  helinay2026March 2026via Tripadvisor

• 5Airport transportation to resort

  Excellent service, on time and courteous. Exit the airport and look for staff who will call the driver from jaconnectour. Clean vehicle! Highly recommended!

  hilford105January 2026via Tripadvisor

Know before you go

How it compares in Montego Bay

• Its from-price is 83% below the median of the 3474 experiences we list in Montego Bay.
• It is shorter than most of them.
• By number of reviews it ranks 39 of 3474.
• The operator lists free cancellation on it.

About Montego Bay

Montego Bay, on Jamaica's northwest coast, is the island's best-known resort town, with reef-fringed beaches, rum-fuelled nights and green hills behind.

The beaches along the Hip Strip, as Gloucester Avenue is known, are the centre of seaside life, with clear water, bars and craft stalls, and Doctor's Cave Beach has drawn bathers for generations. Offshore, the Montego Bay Marine Park protects coral reefs and seagrass beds that reward snorkelling and glass-bottom boat trips.

Top-ranked sights in Montego Bay: Dunn's River Falls, Rose Hall Great House, Hip Strip (Gloucester Avenue).

See all 3474 experiences in Montego Bay