All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
- 2–5 hours
- Free cancellation up to 24h before
- Guided in English
- Instant confirmation
Highlights
Don't just see the landmarks; understand the legacy. This all-encompassing experience provides a chronological journey through one of history’s most significant days and the resilience that followed. Led by a local guide with personal ties to the events, you will explore the hallowed grounds of the Memorial, gain skip-the-line access to the 9/11 Museum, and end your journey 102 stories up at the One World Observatory. The Experience Highlights: The Guided Walk: Visit St. Paul’s Chapel, the FDNY Memorial Wall, and the Survivor Tree. Your guide provides the human context that plaques alone cannot convey. Priority Museum Entry: Avoid the massive public lines. Once inside, you have the flexibility to explore the 9/11 Museum’s poignant exhibits at your own pace (or upgrade to a VIP guided museum tour). The Ascent: Conclude with a 47-second elevator ride that shows the evolution of NYC’s skyline before stepping out into the highest panoramic views in the Western Hemisphere.
Inclusions
What's included
- 9/11 Museum small-group guided tour with a Docent (if you choose the VIP option)
- Skip-the-line entry ticket for the 9/11 Museum
- See meaningful sites of Ground Zero, including the Survivor Tree, Memorial Pools & St Paul's Chapel
- A local guide who shares stories about their personal connection to 9/11
- Entry ticket to One World Observatory
What's not
- Gratuities
Itinerary
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
Enhance your experience by visiting the 9/11 Museum. We offer two upgrade options: either a skip-the-line ticket for a self-guided visit or a one-hour VIP guided tour through the collections of media, memorabilia, and more.
Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.
Cancellation
Free cancellation up to 24 hours before the experience starts, for a full refund.
Reviews
4.9
- 54,715
- 4237
- 377
- 239
- 139
Ratings come from 5,107 reviews collected by our booking partner. They are travellers' own words, in the order they were written — never reordered to flatter the experience.
Showing reviews written in English.
5We unfortunately missed...
We unfortunately missed the tour as our driver was late picking us up. However the guide was great with follow-up and texted us our tickets for entrances. We appreciate the effort on her part. I will say, though, that the meeting point is rather difficult for out of towners not familiar with the oculus. Several escalators were out of service and even though we arrived at the oculus in in time to meet the representative who was waiting for us (not the guide) we were unable to reach the meeting point in time.
5Very moving experience
A very moving & informative experience. Tim Douglas was our guide & he was personable, knowledgeable & didn’t rush us at all. Would highly rate this experience & recommend Tim who was also able to share his experiences of 9/11 with us. He is still affected by the events to this day. We had lots of time to explore the museum at our own pace after our guided tour & the one world observatory was an incredible view.
5First rate experience
Amy was great! She gave lots of firsthand information. I really appreciated her sharing her experiences with that day.
5Review of 9-11 Memorial tour and One World Observatory viisit
A very thought provoking, informative and well organised tour Our guide Marc was very good indeed The One World observatory was well worth the visit and a light relief after the memorial and museum.
5Tennessee Jake is a complete New Yorker
Jake, the transplanted New Yorker from Tennessee was superb in every aspect of his theatrical Delivery, new information and tourist connectivity. I would only do the tour again with Jake.
5911 memorial, museum, observation deck
Tony was a great guide. Museum can be 2 hours-very extensive-can be a little confusing and crowded.
Know before you go
- Meeting point
- We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
- Pickup
- Everyone meets at the starting point; there is no pickup.
- Ticket type
- Mobile or paper ticket accepted
- Group size
- Up to 25 travellers
- Operated by
- ExperienceFirst
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
- We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
How it compares in New York City
- Its from-price is close to the median of the 692 city tours we list in New York City.
- Its length is typical for the group.
- By number of reviews it ranks 4 of 692.
- The operator lists free cancellation on it.
About New York City
New York City packs skyscrapers, famous museums, Broadway theatres and dozens of distinct neighbourhoods into five boroughs that hum day and night.
Manhattan is the classic first stop. Times Square glows above the theatre district, Central Park stretches for blocks between the Upper East and Upper West Sides, and the Empire State Building, the Chrysler Building and Rockefeller Center define the midtown skyline. Downtown, the 9/11 Memorial, Wall Street and the Brooklyn Bridge sit close together, and boats run out past the Statue of Liberty to Ellis Island.
Top-ranked sights in New York City: Statue of Liberty, Central Park, National September 11 Memorial & Museum.
Special offers in New York City
Was/now prices come from the operator, never from us.
