Blue Water Express Boat Transfer From Serangan Or Padang Bai To Lombok Or Vice Versa

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Reviews

Ratings come from 54 reviews collected by our booking partner. They are travellers' own words, in the order they were written — never reordered to flatter the experience.

Showing reviews written in English.

• 5Slick Operation

  Used Blue Water for our trip from Bali to Gili and then back from our resort in Lombok to our last stop in Sanur on Bali. Everytime we used Blue Water i kept saying to my wife how slick an operation this was. You are kept informed at every step of the way and the whole team we dealt with were excellent. Would recommend to anyone travelling off Bali or Lombok this is the team to use.

  71markeSeptember 2026via Tripadvisor

• 3Good Service, but the Delay Cost Us a Day of Our Holiday

  Overall, our experience with Blue Water Express was good. In theory, it is one of the best companies for this type of journey, and everything seems very well organized. However, our departure and arrival were delayed by around two hours. It is important to clarify that we arrived late **because the boat picked us up late**, not because of bad weather or difficult sea conditions. The delay was therefore related to the service itself. Unfortunately, this meant that we lost almost an entire day of our holiday, which was very disappointing, especially when you only have a limited number of days to enjoy your trip. Overall, the organization is good and the service has a lot of potential, but punctuality needs to be improved significantly. A two-hour delay can have a major impact on the whole holiday experience.

  jcuesta001August 2026via Tripadvisor

• 3Warning: AC may not work

  We fortunately had calm seas on our transfer from Gili Air to Serangan. And the service overall was excellent. However the AC did not work and it was quite warm on the 3+ hour trip. The crew was prepared with cold towels towards the end, which made me think this may be an ongoing challenge. This service is reliable and the captain is good (hand steered to ride swell and minimize beating against waves). But be prepared with some extra water, snacks and cool clothing. There are cold beverages for purchase to help as well.

  P4876EQmelissapJune 2026via Tripadvisor

• 1Terrible

  Terrible harbor 2 hours later than the time at the websibe,inform people about that! Harbor is tooo small we needed 1,5 hour wait on the boat to arrive at the harbor! Its mess harbor , terrible there! Government need to do sth with that

  Kristina KJune 2025via Tripadvisor

• 1No communication and failure to comply with their own policies

  They don't respond to communications or abide by their stated policies so best to choose a different mode of transportation. There's lots of options out there to get between the islands.

  flem16August 2024via Tripadvisor

• 2Electrical Fault. Choppy Sea and Local Taxi Mafia.

  I did this trip from Serangan harbour to Gili T and then Gili Air>Lombock>Serangan return. To be fair the way to Gili T was really good and I was happy. The ride was smooth and on time. The return was a different story. On return the boat had an initial filter clogging that was ok and fixed pretty quickly but then had an electrical malfunction. We were left floating in the choppy Lombock sea for 45 mins while the crew fixed the fault. Thankfully the weather was ok (if it wasn’t that would have been horrific) and we got there in the end but it really was not a good experience. Better communication was needed from the staff as to what was going on. Please also note that at Serangan harbour there is a local taxi mafia that will not allow you to take a grab taxi. Its ridiculous. I had to walk about 30 mins of the island to get one in the end. They wanted 150000 to get to the airport from Serangan. Maybe it’s reasonable I don’t know, was just the principle of it that annoyed me. You can get a flight from Bali Airport to Lombock. I think I will do this next time.

  Hayden BJuly 2024via Tripadvisor

Know before you go

How it compares in Seminyak

• Its from-price is 59% below the median of the 2702 experiences we list in Seminyak.
• It is shorter than most of them.
• By number of reviews it ranks 226 of 2702.

About Seminyak

Seminyak is Bali's stylish beach district, known for wide sunset sands, beach clubs, boutiques and some of the island's most inventive dining.

The long beach runs north from Legian, with wide golden-grey sand, rolling surf and a sunset show each evening, when beanbags and umbrellas line the shore. Further north, Petitenget and Batu Belig continue the strip with quieter stretches, and the sea temple of Pura Petitenget sits right by the sand.

Top-ranked sights in Seminyak: Seminyak Village, Nyaman Gallery.

See all 2702 experiences in Seminyak